About
Highly accomplished Lead Product Designer with over 4 years of experience, including 3 years embedded with the U.S. Air Force and holding a Secret Security Clearance. Specializes in enterprise SaaS and mission-critical government tools, with a proven track record in human-centered design, AI-enhanced workflows, and geospatial UX. Consistently delivers accessible, scalable software, leading cross-functional teams to optimize platforms and accelerate onboarding/planning workflows by 30-50%.
Work
Hanscom AFB, MA, US
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Summary
Led end-to-end UX design for mission-critical applications, improving task efficiency and user adoption for active-duty airmen within a high-security government environment.
Highlights
Led end-to-end UX design for multiple mission-critical applications, enhancing task efficiency by up to 80% across mapping and mission planning tools.
Co-designed and shipped geospatial planning workflows across two platforms, collaborating with NGA partners and engineers to reduce planning time by 30-50% through UI refinements.
Built and deployed a templated workflow using existing presentation tools, saving users an estimated 3-5 hours per week in briefing prep and increasing operator satisfaction.
Designed onboarding materials and sessions for new designers and SMEs, accelerating ramp-up time and receiving recognition from HR and product leadership.
Synthesized key insights from Prodacity 2022 into a widely shared presentation across design and engineering teams, earning commendation from the Senior Materiel Leader.
Washington, D.C., US
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Summary
Managed diverse freelance UX/UI design projects, delivering innovative solutions for mobile engagement, AR-based menus, and web accessibility, while also providing resume design services.
Highlights
Designed and prototyped Twitch mobile engagement tools, incorporating user behavior patterns and feedback to increase usability and feature satisfaction among streamers.
Developed 'OptiMenu', an AR-based restaurant menu concept, applying location-aware UX and real-time data overlays to reduce decision fatigue and minimize food waste.
Redesigned dchappyhours.com with WCAG 2.1 AA accessibility and mobile usability, resulting in improved navigation and increased user engagement.
Launched a successful resume design and branding service, generating repeat clients, referrals, and confirmed interview offers via custom portfolio collateral.
Washington, D.C., US
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Summary
Managed interior design projects from concept to completion, revamping workflows and coordinating cross-functional teams to ensure high-quality deliverables and client satisfaction.
Highlights
Revamped design approval workflows, introducing agile-inspired project tracking tools and boosting project throughput by 4x across residential and commercial clients.
Coordinated cross-functional delivery with contractors, vendors, and clients, ensuring all deliverables met design intent, budget, and timeline requirements.
Delivered end-to-end spatial solutions tailored to complex constraints, supporting government-adjacent projects and navigating procurement and compliance requirements.
Awards
Top Graduate of Kessel Run's Fall 2024 Domain Context Learning class
Awarded By
Kessel Run
Selected as Top Graduate from a cohort of 20+ participants across various functions, demonstrating exceptional understanding of domain context.
Skills
Design & Research Tools
Figma, FigJam, Framer, Adobe CC, ArcGIS Online, InstantApps, StoryMaps, Dashboards, Experience Builder, Lucidspark, Lucidchart, Miro, Notion, Confluence, Jira, GitLab, Asana, Slack, MS Teams, Zoom, Google Workspaces, Microsoft 365, Version Control for Design Files.
UX/UI Design
Interaction Design, UX Writing, Microcopy, Task-Focused Design for Technical Users, Map-Based Interfaces, Geospatial UX & Spatial Analysis Workflows, Visual Design, Information Architecture, WCAG Accessibility, Wireframing, Prototyping, Motion Design (Framer), Usability Testing, A/B Testing, Design Systems, Accessibility Audits.
Research & Strategy
Contextual Inquiry, User Interviews, Survey Design, Journey Mapping, Task Mapping, Service Blueprinting, Heuristic Evaluation, Competitive Analysis, SWOT Analysis, Persona Development, Jobs-To-Be-Done (JTBD), Design Thinking, Affinity Mapping, Workshop Facilitation, Enterprise Feature Discovery & Prioritization, System Mapping/Systems Thinking.
AI, Data & Emerging Tech
AI/ML-Powered UX, ChatGPT, Claude, Gemini, LLAMA, Grok, Prompt Engineering, Workflow Automation, Rapid Prototyping using GenAI, No-Code Tools (Framer, Bardeen, bolt.new, Lovable), Data Visualization (Dashboards, InstantApps, StoryMaps), CSV/Spreadsheet Data Manipulation, Analysis Tools (Notion AI, Granola, Fireflies.ai).
Product Delivery & Collaboration
Agile Sprints, Iterative Delivery, Working in the Open, Retrospectives, Stakeholder Alignment, Dev Reviews, Cross-Functional Collaboration, PM/Dev Handoff, Facilitation of Onboarding, Team Ramps, Pattern Library Management, MVP Scoping.